BUDDiiES Beds

Our beds provide a safe space for your pup to relax in, with the raised rim, ultra soft padding and covers it allows them to mimic being hugged by their mother.

We use only the highest quality materials and take pride in the production of our beds. Extra filling, removable and washable covers and high quality zippers are all features you will find on our products.

The covers of all of our beds are removable and machine washable. We do not recommend washing the inner inserts, if necessary hand wash only.

Please refer to our interactive size guides on each product page. If you are still unsure please email our friendly support team and they will help you make an informed decision.

We use a range of fabrics and materials for all of our beds, these include taffeta, bamboo, oxford, nylon and microfibres. These products are not fire resistant. 

BUDDiiES are only available on our online store. We prefer to sell directly to our customers to keep the prices as low as we can

Our company and products are incorporated and designed in New Zealand. Production takes place in China where we are able to work closely with our supplier to bring you the highest quality products at an affordable price.

Shipping

Each custom product takes 7-14 days to create from scratch. To reduce the time it takes to get the product to you, our custom products are developed, finished and customised before being sent directly from our overseas warehouse. This significantly reduces the wait times for customers. Due to the customisation the average delivery time ranges roughly 5-10 business days. 

Due to their personalised nature, custom products are unable to be returned unless there is a clear fault or error in the product.

Please refer to our interactive size guides on each product page. If you are still unsure please email our friendly support team and they will help you make an informed decision.

We have partnered with over 100 warehouses around the world to give you the shortest shipping times.

Shipping

Shipping is free! Delivery depends on your location but we ask to allow 7 -14 days

Sure, as long as our fulfilment team haven’t already shipped your order.

If the order has not been shipped yet email in with “URGENT order edit” in the subject title. The team will make any amendments, if it has been shipped they will work with you and the courier to have it redirected where possible.

Email us at hello@buddiies.com and one of our team member will assist you.

Email us at hello@buddiies.com and we will look into it for you.